PRIVACY POLICY

Effective Date: May 2026

At Nanara, we are committed to protecting the privacy and personal data of all individuals who engage with our services, including candidates, families, and visitors to our website.

This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy should be read alongside our Terms & Conditions and any other policies available on our website.

1. Who We Are

Nanara is a childcare recruitment and support platform connecting families with vetted childcare professionals.For the purposes of applicable data protection laws, Nanara is the “data controller”, meaning we determine how and why your personal data is processed. If you have any questions about this policy or your personal data, please contact:

Nanara
Email: nanaraltd@gmail.com

2. Information We Collect

We may collect and process the following personal data:

Candidate Information

  • Full name, address, email address, and telephone number

  • CV, employment history, qualifications, and experience

  • DBS certificates and safeguarding documentation

  • Paediatric First Aid certification

  • References and referee contact details

  • Right to work documentation (passport, visa, etc.)

  • Interview notes and communications

  • Availability, preferences, and placement requirements

Family Information

  • Parent/guardian names and contact details

  • Home location and childcare requirements

  • Information relevant to placements and safeguarding

  • Communications and feedback

3. How We Use Your Data

We use personal data for the following purposes:

  • To assess suitability for placements and opportunities

  • To carry out reference, safeguarding, and compliance checks

  • To verify identity and right to work documentation

  • To facilitate introductions and placements between candidates and families

  • To communicate regarding applications, enquiries, and services

  • To improve our website, services, and user experience

  • To maintain safeguarding and compliance standards

  • To comply with legal and regulatory obligations

  • With consent, to send updates, newsletters, or relevant communications

We will only share candidate profiles with families once consent has been obtained.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing:

  • Consent — where you have given clear permission for us to process your data

  • Legitimate Interests — to operate and improve our recruitment and placement services

  • Legal Obligation — to comply with safeguarding, employment, immigration, and regulatory requirements

  • Contractual Necessity — where processing is necessary to provide our services

5. Sharing Your Data

We only share personal information where necessary and appropriate.

Your data may be shared with:

  • Families seeking childcare support (with prior consent)

  • Trusted third-party providers assisting with compliance, DBS verification, or administrative services

  • Legal or regulatory authorities where required by law

  • Professional advisers or service providers supporting our business operations

If international placements are arranged, your data may be transferred outside the UK. In such cases, we ensure appropriate safeguards are in place to protect your information.

We do not sell your personal data to third parties.

6. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy, or as required by law.

Typically:

  • Candidate data is retained for up to two years from the last engagement

  • Website analytics data is retained in line with platform settings and legal requirements

  • Certain records may be retained longer where legally necessary for safeguarding, tax, or compliance purposes

You may request deletion of your data at any time, subject to any legal obligations requiring retention.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, loss, or disclosure.

These measures include:

  • Secure password-protected systems

  • Restricted access to personal records

  • Secure third-party software providers

  • Regular review of our data handling processes

While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed completely secure.

8. Automated Decision-Making

Nanara does not make recruitment or placement decisions based solely on automated processing.

We may use organisational tools, databases, or CRM systems to assist our processes, however all decisions are reviewed by a member of our team.

9. Your Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Withdraw consent at any time

  • Restrict or object to certain types of processing

  • Request transfer of your data to another provider

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality and analyse website usage.

Cookies may include:

  • Essential cookies required for website operation

  • Analytics cookies to help us understand website performance

  • Functional cookies that remember user preferences

  • Marketing cookies used for advertising and campaign effectiveness

You can manage or disable cookies through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external sites and encourage users to review their policies separately.

12. Safeguarding & Confidentiality

As a childcare-focused service, safeguarding and confidentiality are central to our operations.

Any safeguarding concerns or sensitive information shared with us will be handled carefully, confidentially, and only disclosed where necessary to protect a child or comply with legal obligations.

13. Business Changes

If Nanara undergoes a business transition, merger, sale, or restructuring, personal data may be transferred as part of that process. Any new owner or operator will remain bound by this Privacy Policy and applicable data protection laws.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

The latest version will always be available on our website.

Continued use of our services or website after updates constitutes acceptance of the revised policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Nanara
Email: nanaraltd@gmail.com